FAQ

At this time, we accept bank transfers (via Chinabank) for all purchases. We’re currently in the process of expanding our payment options — credit card transactions will be available very soon to make your experience even more seamless.

Orders above ₱2000 are eligible for free shipping via standard courier (J&T).

Estimated shipping time:

Metro Manila: 1–3 business days
Outside Metro Manila: 5–7 business days

For clients who prefer a more immediate experience, same-day delivery can be specially arranged. Simply send us a message on Instagram (@wav.lifestyle) and our team will coordinate the details for you.

International Orders:
We’re delighted to share WAV with clients around the world. To arrange international shipping, please reach out to us via Instagram DM or email — we’ll tailor a delivery solution that suits you best.

Each WAV piece is thoughtfully crafted and undergoes careful quality checks. We do not accept returns or exchanges, except in cases where an item is defective or incorrect. Should this occur, please contact us immediately so we can make it right with priority service.

We love connecting with creatives who share our passion!
If you’re interested in working with us, please connect via Instagram (@wav.lifestyle) or email us at info.wavlifestyle@gmail.com. Our team would be delighted to explore potential partnerships.